Due Diligence: A Lender’s Guide to Communicating with Providers

Environmental Due Diligence (EDD) is a critical component in the risk assessment process for lenders considering property-related financial transactions. The objective of EDD is not to remove all risk, but reduce it to an acceptable level that corresponds with your institution’s risk appetite. Following a recent Environmental Bankers Association presentation, this guide aims to help lenders effectively communicate their needs and expectations to EDD providers to enhance the due diligence process.

Clarify Your Risk Tolerance and EDD Understanding

As a lender, it is essential to convey to your EDD provider(s) your level of risk tolerance and your understanding of the EDD process. This will help them tailor their approach to meet your specific requirements. Inform the provider about the nature of the transaction, your plans for the property post-acquisition, and whether the relationship with the borrower is established or new. This information is vital for the provider to manage expectations and deliver a service that aligns with your needs.

Demand Clear Communication

Emphasize the importance of transparency with your EDD provider. Let them know that you expect to be informed of any potential further work that may be recommended as early as possible. Issues encountered during EDD can lead to delays, additional costs, or even deal breakers, so stress the need for upfront and honest communication.

Specify Report Requirements

Clearly articulate what you want to see in the EDD report. Do you need insights on non-scope issues, format, or specific recommendations? How do you prefer to receive these recommendations — integrated within the report or as a separate letter? By specifying your report requirements, you can ensure that the final document meets your expectations and aids in your decision-making process.

Ensure Inclusive Reporting

Instruct your EDD provider(s) to include all necessary parties who need to rely on the report, thereby avoiding additional fees associated with the issuance of extra reliance letters later on. Be proactive in providing the names that need to be on the report from the outset.

Advocate for Timely Execution

EDD is a meticulous process that cannot be rushed without compromising the quality of the work. Communicate to your provider the importance of receiving a comprehensive report that allows for informed decision-making. Stress that while you appreciate the timeliness, the accuracy and completeness of the report take precedence.

Demand Clarity and Consistency

Insist on precise language in the EDD report to prevent misinterpretation. All conclusions should be stated clearly, and the report should maintain consistency throughout. This includes ensuring that the language and findings are uniform across any documents produced by different offices or regions of the EDD provider.

Avoid Ambiguity and Unqualified Advice

Remind your EDD provider to use standard language and to refrain from offering subjective opinions or legal advice unless they are qualified to do so. Misunderstandings can lead to significant complications, so it’s in your best interest to receive information that is straightforward and within the provider’s expertise.


In conclusion, environmental risk is an inherent part of real estate transactions, but with the support of qualified and experienced Environmental Consultants like LCS, lenders can navigate this landscape with confidence. By setting clear expectations, insisting on quality, and working closely with trusted environmental consultants, lenders can ensure that every transaction is underpinned by a robust and thorough Environmental Due Diligence process.


To learn more, reach out to Liz Mahoney, Director of Sales & Business Development today.